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Secrets for developing leadership and competitive advantage in any organization The Extraordinary Leader is a research-based book about leadership. It analyzes 200,000 assessments from 20,000 mana...

With an eye on the future and a finger on the pulse of today's rapid changes due to global competition, this straightforward, state-of-the-art guide addresses the key issues, concerns, and factors...

Powerful phrases for effective communication in every management situation The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispe...

Every group can benefit from team-building exercises. But sometimes it's not practical to embark on a full-scale training initiative. Now, supervisors, managers, and team leaders have 50 team-buil...

The Handbook of Coaching is the first resource to offer a compendium of basic information about the burgeoning field of adult coaching--the art of guiding individuals and organizations to function ...

Provides clarity, strategy, and utility to the financial management and asset management of social sector organizations.--Frances Hesselbein, chairman of the Board of Governors of the Peter F. Druc...

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A quick reference resource that provides clear and concise information on Case Management, and also serves as a study tool for those involved in preparing for case management certification.Buy this...

Topics include: Dining room and kitchen organization and personnel Reservations, greeting, and seating Classic and modern styles of table service Beverage and wine service ...

Manager's Toolkit: The 13 Skills Managers Need to SucceedZeroing in on the specific skills that make great managers stand out from the pack, this comprehensive guide is both an essential primer for...

A perfect blend of theory and practice, Making the Team unites cutting-edge research on groups with practical management principles. The clear, step-by-step approaches offered in this book will pro...

As individuals and companies realise the importance of their inventions, issues surrounding patent laws and practices are taking centre stage around the world. This updated edition of the best sel...

“Do not hesitate to buy this book, it will make you money!” --Ike Iossif, President/Chief Investment Officer, Aegean Capital Group, Inc. ETFs offer exceptionally low expenses,...

To paraphrase the Rolling Stones, you might not always get what you want from this short 'n' sweet little guidebook on strategic thinking and planning, but you just might get what you need. That w...

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A successful beverage operation is much more than top-shelf cocktails. In today’s market, whether running a stand-alone business or one incorporated into a restaurant, hotel or food service operat...

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Imagine you've finally snagged that long-awaited promotion to the ranks of management and you're suddenly faced with your first official presentation before the boss, first interview with a job app...

A quick reference resource that provides clear and concise information on Case Management, and also serves as a study tool for those involved in preparing for case management certification.Buy this...

Butlers & Household Managers, 21st Century Professionals is designed to assist those seeking a new and rewarding career as a butler or the American equivalent, the household manager, as well as tho...