popular questions for tag "delivering"

Unlike other customer service books, Jeff and Valerie Gee's concise motivational book is written both for executives and managers, but for the millions of front-line workers who serve customers dir...

Discover how today's corporations are benefiting from accelerated learning to speed training time, improve results, and reduce costs. Accelerated learning is the use of music, color, emotion, play...

In a clear, cohesive format, Delivering Health Care in America provides a comprehensive overview the basic structures and operations of the US health system—from its historical origins and res...

The best-selling front-line customer service book ever published is now better than ever. More than a decade after the debut of Delivering Knock Your Socks Off Service, this newly revised edition ...

In a clear, cohesive format, Delivering Health Care in America provides a comprehensive overview the basic structures and operations of the US health system—from its historical origins and res...

Today's customers are smarter and more demanding -- and with so many choices available, repeat business is at greater risk than ever before. The fourth edition of this customer service bestseller...

In a clear, cohesive format, Delivering Health Care in America provides a comprehensive overview the basic structures and operations of the US health system—from its historical origins and res...

Thoroughly updated and revised, the third edition of this essential resource for training professionals is packed with new and valuable features for delivering cost-effective, high-impact training...

In a clear, cohesive format, Delivering Health Care in America provides a comprehensive overview the basic structures and operations of the US health system—from its historical origins and res...

Thoroughly updated and revised, the third edition of this essential resource for training professionals is packed with new and valuable features for delivering cost-effective, high-impact training...

Thoroughly updated and revised, the third edition of this essential resource for training professionals is packed with new and valuable features for delivering cost-effective, high-impact training...

As information technology becomes increasingly essential within organizations, the reputation and role of the CIO has been diminishing To regain credibility and avoid obscurity, CIOs must take on ...

In a clear, cohesive format, Delivering Health Care in America provides a comprehensive overview the basic structures and operations of the US health system—from its historical origins and res...

The best-selling front-line customer service book ever published is now better than ever. More than a decade after the debut of Delivering Knock Your Socks Off Service, this newly revised edition ...