Performance Management: Changing Behavior that Drives Organizational Effectiveness this question feed

asked by ragtop on November 21, 2006 8:16 PM
The "R+ Book", Fourth Edition: More than a revision - An evolution!

The definitive text on Performance Management (PM) will always be a work in progress because science is a work in progress. Performance Management offers strategies gained through ongoing research and successful PM applications in businesses and industries around the world.

Since the 1989 publication of the third edition of this book, both scientists and practitioners have made continual advances in behavior-based performance enhancement. Dr. Aubrey C. Daniels and James E. Daniels now share those innovations and insights in a reorganized and expanded text. The upgraded material - conveniently divided into the two sections of Theory and Application - includes new chapters aimed specifically at addressing workplace performance issues:

The Science of Behavior in Business
Being a Proactive Manager
Separating Behavior from Non-Behavior
Evaluating Performance Change
Finding and Creating Reinforcers
Delivering Reinforcers

Learn to:
Recognize the observable effects of positive and negative reinforcement, punishment, and penalty in the work environment.

Optimally employ positive consequences to inspire discretionary effort™ from any member of your organization.

Design training, verbal instruction, and other antecedents to clearly communicate required and desired workplace behaviors.

Eliminate negative evaluation processes after reading "The 10 Top Reasons Why Traditional Performance Appraisals Produce Little Value to Organizations."

If you've read a previous edition of this book, here are some of the updates you can expect in this new version.

Performance Management, 4th edition;

is updated in terms of research and practice over the last twenty years.

is organized into three helpful sections; Theory, Application and Implementation.

has several new chapters. The most notable are two in the Theory Section on Behavior. There are also new chapters on evaluating performance change and planning reinforcement.

has twice as many references, reflecting the additional research included.

has more cartoons to add more R+ to your reading! is generally updated in examples and language.

The basic concepts in this book are the same as in previous editions, although some concepts have been added (i.e. Establishing Operations) and the terminology has been updated to be more consistent with current research.

Though focused on the needs of employees and employers alike, this technology also applies to parents, partners, athletes, or artists. If you want to improve performance of ANY kind with the latest proven methods, add the Fourth Edition of the R+ book to your library, today! Over 500,000 copies in print.


Reviews

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Daniels' book provides some great examples of how not to manage, and sure, rewarding and congratulating employees for a job well done is always in order. However, this book basically propogates classical conditioning in the workplace. Sure, it probably works for bottom level employees or simple hard labor tasks, however, anyone with a high school education could very well resent the practices presented in this book.

I'm reading it for a graduate level course in workplace communication outside of the psychology department, and I think it's important to note that my industrial-organizational psychology professors have completely debunked this book. Also, the relevant professional, peer-reviewed journals for applied behavior analysis (what this book teaches) primarily deal with handicapped children, such as those with autism, and pizza delivery drivers. Makes you wonder....
reviewed by harrypotter on November 26, 2006 2:43 AM

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Daniels provides the most important explanation of performance management out there. As Director of HR for a mid-sized service-based organization, I can attest to the theories in Performance Management as being nothing but clearer, easier to apply, and more effective (simply superior) to those contained in the other seven or so books I've read on the same subject. The information presented in Performance Management will motivate your employees to set higher goals and achieve superior results; better yet, they will actually enjoy doing it. This book is truly essential for any manager or supervisor in search of improving their employees' performance, and, in turn, organizational success.
reviewed by vicky123 on November 27, 2006 4:32 PM

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This is the best explanation of the underlying principles available. It is clearly written, accurate and comprehensive, as well as easy to read.
reviewed by nutshell on November 29, 2006 6:33 PM

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I have used this book to teach PM to Managers, Supervisors and hourly since 1993...I recommend it to anyone who wishes to make improvements in performance. This book makes improvements painless and it encourages all who participate.
This book has helped turn around more than one company SUCCESSFULLY!!!
reviewed by bones on November 29, 2006 7:21 PM

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I've used this book as a textbook for 11 years, and it is the only book I have ever had students tell me they gave to their bosses to read. It is a great intro to PM, and introduces the reader to behavioral principles that can help you understand and improve performance in any organization. The chapter on ABC Analysis is worth the price of the book on its own. Readers will also quickly realize why positive reinforcement is the motivational tool of choice for encouraging the behaviors that will lead to key results.
reviewed by vladi on November 29, 2006 7:31 PM

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