I absolutely without a doubt hate this book. It is a required book for a course that I am taking. It uses way to many initials instead of writing the complete name of each organization, so unless you have one heck of a memory you arn't sure which organization that those initials stand for. It is a very hard book to sit down and read because it is way to boring, the authors go on and on about about the topics instead of presenting the topics in a clear straight forward way. The questions at the end of each chapter are mostly based on your opinion, so you are never quite sure if your answer is correct or not. I can't wait till this class is over so that I never have to read this book again!!!

I received the book in four days of order. In the description it said "good condition, no writing or highlighting inside book. Good buy!" The book has a ton of highlighting throughout. Not such a good buy.

I rate this book as an excellent book because it has covered a wide variety of things you would like to learn in health services.