L.L. Bean: The Making of an American Icon 
Written by Leon Gorman, grandson of founder L. L., this is the first authoritative, true-to-life account of the iconic retailer and its quirky history and culture. This engaging account candidly reveals Gorman’s behind-the-scenes struggles to preserve the identity that built Bean as he also opened the door to needed change. Woven throughout the narrative are themes that will resonate with managers and general readers alike: how to shape a powerhouse brand around bedrock beliefs and values, how to balance growth and tradition, and how to craft and preserve an authentic corporate identity.
Far from a tranquil journey, the story reveals the funny, poignant, and often engrossing details of managing the L. L.. bean legacy—during the best and worst of times.
Reviews
While the tale seems logical and true to life, the format is disjointed, with editorial insertions from managers who are supposed to be speaking their mind but never wander far from what appears to be Leon (Gorman) accepted opinions. Most add glowing praise for Mr. Gorman and seem to have been inserted to make the author feel better about his dictatorial style.
But the history of LL Bean is both interesting as well as informative. Assuming you can navigate through the bumpiness and filter out the propaganda, you can probably find some interesting lessons about family owned businesses and how to and not to pass them down through the generations.
