Is it cost-effective to add staff in a given area? Does a training program have a positive impact on costs and sales? In this era of increasing cost and budget justification, HR pros need not only make their function more responsive to organizational changes, they need to justify their own existence. They'll capably do both with this timely, updated edition. It provides a proven, quantifiable method for accurately measuring the productivity of all major personnel functions. And by focusing on such new practices as benchmarking an HR information systems, it gives HR managers both the knowledge and guidance to demonstrate that their fuction is being efficiently managed and contributing to the productivity and effectiveness of their organization.