From Problems to Profits: The Madson Management System for Pet Grooming Businesses

asked by sandi on November 29, 2006 2:53 AM

Since first published in 1989, and then again in a revised and updated 1997 edition, From Problems to Profits - The Madson Management System for Pet Grooming Businesses (1997) continues to be the world's best selling grooming business book. It's not a how-to book for the art of grooming, but instead, the most complete how-to book for starting and managing a new grooming business or expanding an existing one. Every managerial topic in grooming is covered from personnel, client relations, safety and supervision, marketing and advertising, bookkeeping, financial planning. Better yet over 100 illustrations provide you with dozens of business form layouts for your personal use. From Problems to Profits is more than a story about the author, Madeline B. Ogle, PhD. Instead she offers you the knowledge and tools she used to build one of the largest and most respected grooming businesses in the world. Now anyone can establish a more stable, profitable grooming business and! grow it as large as they desire, from a stable, busy year round one person business to a major pet care center. The definitive grooming business book that you will use for as long as you own your business. In fact, The Madson Management System has been proven to build the net worth of grooming businesses, and thereby allowing their owners more comfortable retirements when they sell their businesses. The art of grooming is important to every grooming business, but it is grooming management that creates stable, profitable grooming businesses that operate with far fewer problems. Managing a grooming business doesn't have to be stressful, but instead one of the joys of your life forever.

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Reviews

This is the definitive book on the "business side" of grooming. Why another reviewer here would say to refer to Notes From The Grooming Table doesn't make sense. It's a great book on the "how to groom side" of grooming and is not a book on the business side of grooming at all. From Problems to Profits for the business side of grooming and Notes for the styling side of grooming and you have the best of the best today.

reviewed by geri1956 on November 29, 2006 4:01 PM

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I was recommended this book by grooming board but I found it totally useless for the mobile groomer or house call groomer. The book called "Notes from the Grooming Table" is a much better investment for the groomer in general.

reviewed by papi on November 29, 2006 5:32 PM

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I visited the office of this author today and asked if I could write a review, and they put me online here so here I am. At first I thought this book was the biography of the author. It's not. It's her system she used to go from a tiny salon to a major pet salon. No matter how small or large a grooming shop you want, you can do it. I was so impressed look at me, I came to visit the author and what a warm welcome I was given. I bet her 5,000 pet owner clients loved her as much as me. This is a classic and many books on how to for any type of service business could take a lesson from the format of this book. If you are going to own a grooming small or large there are so many gems of info in this book. I am so impressed and feel so great about my future as a grooming business owner.

reviewed by guitarplayer on November 29, 2006 6:46 PM

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Want a good model for starting and running a good business, then look no further. The author has done a superb job of laying out the daily activities that will lead to a successful Pet Grooming Business --- or just about any other type of service business I can think of.

Here you will learn the tactics and follow-up needed to woo and keep customers for life. If ANY service business treated me, as a customer, like Madeline Bright Ogle does to hers, I too would become a raving fan. As customers all we ask for is a little respect, and yet so many businesses treat us like we are interrupting their day.

The title says it all -- From Problems to Profits, is all about taking those ever-present problems that every business encounters on a daily basis, and converting them to profitable actions. For every challenge, there is an opportunity and the best businesses know how to create profitable opportunities out of challenges.

You receive the nitty gritty on everything daily --- including the who, what, where, when and why of employees. Review her table of contents to see how detailed her advice is, then imagine how valuable this advice would be within your business, no matter what that may be.

Want to become a success? Read this book, follow her advice and smile all the way to the bank. I look at the Amazon rating system as a grade for the author. If 5 stars equals an A, then I would give 'From Problems to Profits' and A+.

reviewed by localhost on November 29, 2006 7:04 PM

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We couldn't find a book telling us how to run a pet grooming business until we came across this one, and we are so glad to own a copy. There are several how-to groom books but in our opinion this is the one to learn how to manage a grooming shop. Our only little bit of let down is you can use the book for a mobile grooming van business, but I wish it had even more about mobile. But, can't complain because there are NO books on mobile grooming anyway. Get this book if you want to run a professional grooming business. It's worked great for us in Nevada.

reviewed by john316 on November 29, 2006 7:08 PM

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add a new book!