Computers as Theatre 
Reviews
This said, I wish I wish that we would see a book from Laurel (or from one of her other usability guru companions) that treats with more recent issues-- particularly the Internet. I think she's one of the smartest people out there in the field, and I try to read what she's written, but I'm getting tired of reading about Habitat, Guides, and the Holodek on Star Trek. That's not the fault of the book, given that it came out pre-Internet hype, but it did inflect the reading experience with some weariness.
It is a new "Way" of thinking, and, indeed, is so far ahead of any way we design software now that many ideas that this book suggests still need extensive research to even understand how to implement. (e.g. Freytag graphs as a way of structuring software/task flow to provide a pleasing HCI, and Brenda's Principles of Intelligent Computer Agency as a means for implementing truly AI agents with personality and emotions).
Along with the wonderful head rush of compelling new theory, she also takes the second half of the book to explain principles of software design that you can implement in your programs _now_, and also takes the time to introduce you to fascinating HCI research offshoots like Programming by Demonstration.
It is wonderful writing, and her ideas and concepts continually refresh and remind me why I am in such an exciting field.
