I was forced to read this book for the written portion of my Sergeant promotional exam. I have a BA in Criminal Justice and a BA in Psychology. This is the worst textbook I have ever read. The authors have so little information to impart, that they quote themselves from other chapters! After sifting through the c_ _ p in this book, I now have a clear understanding of what community policing actually is: People are too stupid to fix their own problems and are unable to rely on their elected leaders, so the police must pick up the slack. In this book, you could just as easily substitute Mail Woman, Garbage Man, or Cable TV Repairman for Police Man. As you read, you find out that you have been a terrible police officer. Further, the only way to fix yourself is to read this book and internalize its junk. Simply put, community policing is a way for your department to get federal funding. Next time someone asks you to fix a social problem, tell them that their elected local representative, home owner's association, town council, or governer is responsible for those concerns, not the police. Though, you will be glad to lock up their neighbor for kicking his dog.